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Customer Support


Context Help

If you lose your way inside our Control Panel, the first step you should take is to push the Help button, which is present on each page. A context menu will show up. It includes thorough info about all the operations that you can carry out on that particular page. Each pop-up window appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast array of educational videos describing how to use our hosting Control Panel. They're created for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you searching for, examine our extensive Frequently Asked Questions database, which comprises questions asked by actual clients and offers real solutions. We constantly update our FAQ section with new entries in an attempt to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can touch base with our excellent team of customer support engineers available 24-7 and eager to assist you with any issue. Each trouble ticket you submit will be replied to in less than sixty minutes (the average support ticket response time being about twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 287272

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: [email protected]

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com