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Being a web hosting client can be a hard thing - you often need to cope with server downtimes and a terrible and slow tech support service. To top it all off, you have to log at least in two administrative interfaces so as to administer your domains, billing transactions and your website itself. When we started Ozcool Net, we wanted to alter all that.

A Pioneering Approach to Hosting

The Control Panel is the part of the hosting platform that the clients actually see. And 90 percent of the hosting suppliers out there employ one and the very same web hosting Control Panel - cPanel. We, though, look upon cPanel as being archaic and tough to use - it simply gets in the way of our work. This is why we made the decision to employ another web hosting Control Panel - the Hepsia hosting Control Panel. It's new, has an ultramodern look & feel and offers billing, domain name and website management possibilities, so you can administer everything from one single place. Moreover, it has a drag & drop File Manager, so you won't have to resort to a third-party FTP client. Our tests have demonstrated that the Hepsia hosting Control Panel is 3 times faster than other web hosting Control Panels! We have also created a hosting Control Panel demo account - you can check for yourself how Hepsia functions.

A Stable Hosting Platform

Your site has to be online. That is the reason why we count on high-performance hosting servers powered by the effective mix of Linux and Apache. We are also partnering with four world-class data centers where you can host your sites. This permits us to offer a 99.9 percent server uptime guarantee.

A Client-Focused Approach

Last, but most certainly not least - we are there for you! We have Live Chat representatives who are there to respond to all your pre-sale enquiries and to help you remedy minor technical issues. We have an exceptional 24-7-365 client support service. We offer a one-hour trouble ticket response time guarantee, but in most situations our customer care team reps respond to trouble tickets in less than 20 minutes!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 287272

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com